{"id":117,"date":"2023-04-07T12:23:22","date_gmt":"2023-04-07T12:23:22","guid":{"rendered":"https:\/\/bt-uitzendbureau.nl\/nieuw\/?page_id=117"},"modified":"2023-04-26T09:35:28","modified_gmt":"2023-04-26T09:35:28","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.bt-uitzendbureau.nl\/en\/werknemers\/veelgestelde-vragen\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-646551-a322fa596457572d321734b035cba18e main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-117'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column av-24mkt-42eaeef54392a000bd16c26258eeac6f av_two_third  avia-builder-el-1  el_before_av_one_third  avia-builder-el-first  first flex_column_div'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5qa8zx-51634ae88bf23680f866b8a1615cc146\">\n#top .hr.hr-invisible.av-5qa8zx-51634ae88bf23680f866b8a1615cc146{\nheight:10px;\n}\n<\/style>\n<div  class='hr av-5qa8zx-51634ae88bf23680f866b8a1615cc146 hr-invisible  avia-builder-el-2  el_before_av_textblock  avia-builder-el-first'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5hpvx1-a742bb83fef41eda80c928593b62f967\">\n#top .av_textblock_section.av-5hpvx1-a742bb83fef41eda80c928593b62f967 .avia_textblock{\nfont-size:22px;\n}\n<\/style>\n<section  class='av_textblock_section av-5hpvx1-a742bb83fef41eda80c928593b62f967'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Frequently Asked Questions<\/h2>\n<p>Below are answers to questions we often get. If your question is not among them or if you can't figure it out please contact us!<\/p>\n<\/div><\/section><br \/>\n<div  class='togglecontainer av-lgdmrbu3-45cb56a6392c09e19bda902710697393  avia-builder-el-4  el_after_av_textblock  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-lgdmldg6-cb1271a22b636f74fb8c7f6e1ae8dd6f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-1' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1'>Do you pay per week or per 4 weeks? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>It is possible to get paid both weekly and 4-weekly.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-f0c5cb34e97899baf6cc7dae730b6c9b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-2' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2'>When do I get paid? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>After your work week is over, you get paid the following week on Thursday. Due to outages or foreign banks, sometimes the payment may not show up until Friday.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-60-32ad48f437752a825df1793779ebedaa'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-3' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3'>What pension will I receive? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>BPF construction pension for skilled workers in the CLA construction and Infra. Stipp pension for all other CLAs.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-59-cfe4a0124c9dee4fa1c9307b00dad62c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-4' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4'>Do I accrue ADV days? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>ADV days are accrued according to your collective bargaining agreement. You have the option of saving ADV or having it paid out each week along with your salary.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-58-2405b789572ec199cff9a1ade347de13'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-5' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5'>Am I getting old dick days? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>If you are covered by the Construction and Infra Collective Labor Agreement and have reached a certain age you are entitled to additional ADV days.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-57-09ed5bf1fabb24db2d2edf101bc2b730'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-6' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6'>When are self-employed workers paid? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>ZZP'ers are paid 14 days after the invoice is sent. We pay ZZP'ers on Fridays.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-56-34261e2c4b1665736f92bb6aa772e866'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-7' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7'>Can I reach someone from your employment agency after 5 p.m.? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>For urgent matters, we can always be reached by phone or WhatsApp. Please note that responding may be a little slower than usual.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-55-e48bbd4ddff584131d752965384a44a8'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-8' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8'>How should I send in my timesheet?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>This can be done by sending a picture via whatsApp to your interviewer or via email to <a href=\"mailto:info@www.bt-uitzendbureau.nl\">info@www.bt-uitzendbureau.nl<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-54-d5e48e8907ed87509dfd6d19ceee0e4a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-9' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9'>When can I get a contract with my client? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>After 2080 hours worked, a client can take you over free of charge. Sometimes arrangements are made that allow it to happen earlier.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-53-755cdd66ccc0ff77c270352b217f7ebb'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-10' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10'>I am sick to whom should I call in sick? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>Always report sick to your Intercendent and to the client. If sick reports are not passed on to the intercendent it cannot be processed. Always report sick the same day.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-52-c4a3d2496b721c26297a4aa728d74fdb'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-11' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-11'>When will I receive my vacation pay? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>In the month of June.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-51-f93c78eb7f31332ae5a3c8b32ec49742'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-12' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-12'>Where can I find my pay stubs and annual statements? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-12' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>BT Uitzendbureau works with the hours portal of E UUR. Each employee gets his own portal in this software system with his own password. This contains all the documents you need, think of contract, pay slips, annual statement etc. E-hours can be reached through our website by clicking on 'e-hours' in the upper right corner.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-50-e340ea114d4261c04a5c5c86badddf5f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-13' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-13'>Will I receive holiday pay? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-13' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>Yes! We look at your average hours worked the previous weeks before. For example, if the holiday falls on a Wednesday, we look at how many hours on average are worked on the Wednesday.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-49-30e4991ed5f66b7d553d3c8bad938fdb'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-14' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-14'>Can I get steady? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-14' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>Sure! 81% of our employees get a contract with our client after 1.5 years.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-48-b20bb3eb737f55a154965a323a824783'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-15' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-15'>Can I take a training or course through BT employment agency? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-15' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>Yes you can! Contact your intermediary for all possibilities.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lgdmlmaq-47-707d3ea7f2622e7f0c07a445b508a692'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-16' class='toggler'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-16'>I have a complaint about my colleague, hirer or about BT employment agency. Where can I report this? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-16' class='toggle_wrap'  ><div class='toggle_content invers-color'  itemprop=\"text\" ><p>Then send us an email to <a href=\"mailto:info@www.bt-uitzendbureau.nl\">info@www.bt-uitzendbureau.nl<\/a> and we will respond to it within 1 business day.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div><div class='flex_column av-5dvx3h-54ae9f9c66cbc1df25670cf0fc892fe7 av_one_third  avia-builder-el-5  el_after_av_two_third  avia-builder-el-last  flex_column_div'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-591h05-b471cdd5e8eb866eef3cee05f116eb95\">\n.avia-image-container.av-591h05-b471cdd5e8eb866eef3cee05f116eb95 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-591h05-b471cdd5e8eb866eef3cee05f116eb95 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-591h05-b471cdd5e8eb866eef3cee05f116eb95 av-styling- avia-align-center  avia-builder-el-6  avia-builder-el-no-sibling'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-126 avia-img-lazy-loading-not-126 avia_image' src=\"https:\/\/www.bt-uitzendbureau.nl\/wp-content\/uploads\/2023\/04\/Onze-diensten.png\" alt='' title='Our services'  height=\"746\" width=\"746\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.bt-uitzendbureau.nl\/wp-content\/uploads\/2023\/04\/Onze-diensten.png 746w, https:\/\/www.bt-uitzendbureau.nl\/wp-content\/uploads\/2023\/04\/Onze-diensten-300x300.png 300w, https:\/\/www.bt-uitzendbureau.nl\/wp-content\/uploads\/2023\/04\/Onze-diensten-80x80.png 80w, https:\/\/www.bt-uitzendbureau.nl\/wp-content\/uploads\/2023\/04\/Onze-diensten-36x36.png 36w, https:\/\/www.bt-uitzendbureau.nl\/wp-content\/uploads\/2023\/04\/Onze-diensten-180x180.png 180w, https:\/\/www.bt-uitzendbureau.nl\/wp-content\/uploads\/2023\/04\/Onze-diensten-705x705.png 705w\" sizes=\"(max-width: 746px) 100vw, 746px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-111jt1-d07feb32323c2fcf1f2237b76419d37d main_color avia-section-large avia-no-border-styling  avia-builder-el-7  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-117'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column av-x3j5h-97d36f3ab1feb5315f1a32d08dff5cc8 av_one_full  avia-builder-el-8  avia-builder-el-no-sibling  first flex_column_div'     ><section  class='av_textblock_section av-2jsvh-a83e7c1542f79670695e48f78bcb7ef4'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">Vacancies without experience<\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nlbph-0530467c37138363104b8adc1a231a3d\">\n#top .hr.hr-invisible.av-nlbph-0530467c37138363104b8adc1a231a3d{\nheight:35px;\n}\n<\/style>\n<div  class='hr av-nlbph-0530467c37138363104b8adc1a231a3d hr-invisible  avia-builder-el-10  el_after_av_textblock  el_before_av_codeblock'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<br \/>\n<div  class='avia-button-wrap av-7n1bp-1c5428e272329a77a97ab5a0277fe770-wrap avia-button-center  avia-builder-el-12  el_after_av_codeblock  avia-builder-el-last'><a href='\/en\/vacancies\/'  class='avia-button av-7n1bp-1c5428e272329a77a97ab5a0277fe770 avia-icon_select-no avia-size-small avia-position-center avia-color-theme-color-subtle'  ><span class='avia_iconbox_title' >See all vacancies<\/span><\/a><\/div><\/p><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":30,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-117","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bt-uitzendbureau.nl\/en\/wp-json\/wp\/v2\/pages\/117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bt-uitzendbureau.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bt-uitzendbureau.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bt-uitzendbureau.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bt-uitzendbureau.nl\/en\/wp-json\/wp\/v2\/comments?post=117"}],"version-history":[{"count":5,"href":"https:\/\/www.bt-uitzendbureau.nl\/en\/wp-json\/wp\/v2\/pages\/117\/revisions"}],"predecessor-version":[{"id":382,"href":"https:\/\/www.bt-uitzendbureau.nl\/en\/wp-json\/wp\/v2\/pages\/117\/revisions\/382"}],"up":[{"embeddable":true,"href":"https:\/\/www.bt-uitzendbureau.nl\/en\/wp-json\/wp\/v2\/pages\/30"}],"wp:attachment":[{"href":"https:\/\/www.bt-uitzendbureau.nl\/en\/wp-json\/wp\/v2\/media?parent=117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}